Terms of Service
Last Updated: November 7, 2026
1. Acceptance of Terms
By accessing and using this website and our cleaning services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on our website for personal, non-commercial use only. This is the grant of a license, not a transfer of title. Under this license you may not:
- Modify or copy the materials
- Use materials for any commercial purpose or for any public display
- Attempt to decompile, reverse engineer, or disassemble software
- Remove any copyright or other proprietary notations
- Transfer the materials to another person or "mirror" materials on any other server
3. Booking and Cancellation Policy
Booking
Quotes are valid for 30 days from the date of issue. To confirm a booking, a quote must be accepted in writing.
Cancellation
Customers may cancel or reschedule appointments up to 48 hours before the scheduled service time without penalty. Cancellations with less than 48 hours notice may incur a cancellation fee.
4. Payment Terms
Payment is due upon completion of service unless prior arrangements have been made. We accept cash, check, and credit cards. Prices quoted are in USD and do not include applicable taxes unless stated otherwise.
5. Liability and Limitations
Neat & Tidy Cleaning Services maintains comprehensive insurance coverage for damage caused by our negligence. In the event of damage to your property, our liability is limited to the lesser of: (a) the cost of repair, or (b) $2,500 per incident. This does not apply if we are found to be grossly negligent.
6. Homeowner Responsibilities
As a homeowner, you are responsible for:
- Ensuring safe access to your home
- Removing valuable or fragile items from cleaning areas
- Providing accurate information about your home and cleaning needs
- Clearing clutter from high-traffic areas when possible
7. Satisfaction Guarantee
We are committed to your 100% satisfaction. If you are not satisfied with our service, please contact us within 24 hours, and we will make reasonable efforts to address your concerns at no additional charge.
8. Disclaimer of Warranties
The materials on our website are provided on an 'as is' basis. Neat & Tidy Cleaning Services makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
9. Limitation of Liability
In no event shall Neat & Tidy Cleaning Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use materials on the website, even if Neat & Tidy Cleaning Services or an authorized representative has been notified orally or in writing of the possibility of such damage.
10. Accuracy of Materials
The materials appearing on our website could include technical, typographical, or photographic errors. Neat & Tidy Cleaning Services does not warrant that any of the materials on its website are accurate, complete, or current. Neat & Tidy Cleaning Services may make changes to the materials contained on its website at any time without notice.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of California, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
12. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: info@neatntidy.com
Phone: (555) 123-4567
Address: 123 Main St, San Diego, CA 92101
Note: This is a template Terms of Service. Review and customize based on your actual policies and consult with a lawyer to ensure compliance with local and relevant laws.